FlySafair
Destinations, Baggage, Check-In, Services & More
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Whether you’re planning a weekend getaway or looking for affordable international flights, FlySafair offers a reliable and budget-friendly way to travel. Below is a detailed FAQ answering common questions travelers ask about FlySafair from destinations and check-in options to baggage policies, safety records, and recent airline news
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What destinations does FlySafair serve?
FlySafair operates a growing network of domestic and international routes, making it one of South Africa’s top low-cost carriers
Domestic Destinations (South Africa):
FlySafair connects major South African cities and regional hubs, including:
- Cape Town (CPT)
- Durban (DUR)
- Johannesburg – O.R. Tambo International Airport (JNB)
- Lanseria (HLA)
- Bloemfontein (BFN)
- East London (ELS)
- George (GRJ)
- Mbombela – Kruger Mpumalanga International Airport (MQP)
- Gqeberha – Port Elizabeth (PLZ)
International Destinations:
FlySafair also flies to selected international destinations across Southern Africa and the Indian Ocean:
- Mauritius – Port Louis (MRU)
- Namibia – Windhoek (WDH)
- Tanzania – Zanzibar (ZNZ)
- Zimbabwe – Harare (HRE) and Victoria Falls (VFA)
- Mozambique – Maputo (MPM)
For real-time route updates and seasonal flight schedules, visit the FlySafair official website.
What destinations does FlySafair serve?
FlySafair provides multiple check-in options to make travel as seamless as possible.
Online Check-In:
- Available 24 hours before departure via the FlySafair website.
- Use your booking reference and surname to check in and download your boarding pass.
WhatsApp Check-In:
- Send “Hi” to +27 87 357 0030 on WhatsApp.
- Follow the prompts to receive your boarding pass on your mobile device.
Airport Check-In:
- Available at all FlySafair counters. However, online check-in is faster and recommended to skip queues.
What is FlySafair’s baggage policy?
FlySafair uses a pay-for-what-you-need model, which helps keep base fares low.
Hand Luggage:
- One free cabin bag of up to 7kg is typically included (size restrictions apply).
Checked Baggage:
- Checked baggage is not included by default.
- You can purchase 20kg or 32kg baggage options when booking or later via their website.
- It’s cheaper to buy online than at the airport.
Pro Tip: Don’t risk paying more at the terminal. Book your bags in advance on the FlySafair website.
Does FlySafair offer in-flight services?
Yes! Despite being a low-cost airline, FlySafair provides a few onboard perks:
On Domestic Routes:
- A buy-on-board menu is available with snacks, light meals, and beverages.
- Every seat includes a copy of their monthly in-flight magazine, “In Flight.”
On International Routes:
- A complimentary pre-packed meal is included at no extra cost.
How can I contact FlySafair's customer service?
FlySafair provides support through multiple channels:
- Visit the official FlySafair Contact Page
- Reach out via their phone numbers or email provided on their website.
- Message them on social media for quick queries.
For booking changes or travel queries, it’s always best to go directly through their website.
What is FlySafair’s safety record?
FlySafair is considered one of the most reliable low-cost airlines in Africa.
- In October 2023, the airline was named the most punctual low-cost carrier, with 90.81% of flights arriving on time.
- FlySafair is operated by Safair, a South African aviation company with decades of experience and a strong safety reputation.
- All aircraft are maintained according to standards set by the South African Civil Aviation Authority (SACAA).
Are there any recent regulatory issues concerning FlySafair?
Yes, FlySafair faced a shareholding compliance issue in 2024.
- It was revealed that ASL Aviation Holdings, based in Ireland, owns 74.86% of FlySafair.
- South African law requires 75% local ownership of domestic airlines.
- As of December 2024, the situation was under regulatory review, and potential sanctions were still pending.
Despite this, there have been no disruptions to FlySafair’s operations or customer services.
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✈️ Why Choose FlySafair for Your Next Trip?
FlySafair is not just South Africa’s most reliable low-cost airline — it’s also a popular choice for both business and leisure travelers because of its:
💸 Affordable Fares
FlySafair offers competitive pricing and frequent promotions, making it a go-to for budget-conscious travelers.
🕒 On-Time Performance
FlySafair ranked first in on-time performance in 2023, with over 90% punctuality — far above the global average.
🧳 Flexibility
With a “buy what you need” model, passengers can tailor their tickets to include only the extras they want, such as seat selection, checked baggage, or priority boarding.
🌐 Expanding Network
The airline is steadily increasing its international footprint, with more destinations expected to launch in the future.
Travel Tips for Flying with FlySafair
To make the most of your journey with FlySafair, here are a few expert tips:
- Book Early
FlySafair fares start low but increase closer to departure. Booking early means more choices and better prices.
- Use Online Check-In
Avoid long airport queues by checking in online or via WhatsApp. It’s fast, easy, and gives you peace of mind before you arrive.
- Buy Baggage Ahead of Time
If you know you’ll be checking in luggage, purchase it during booking or through the FlySafair website to avoid airport surcharges.
- Stay Updated on Flight Changes
FlySafair will notify you of delays or gate changes, but it’s smart to download their app or use the “Manage My Booking” feature on the website.
- Review Travel Requirements
For international flights, double check passport validity, visa requirements, and health regulations before flying.
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Summary Table: FlySafair Quick Facts
Feature |
Details |
|---|---|
Airline Type Low-Cost Carrier
|
Airline Type Low-Cost Carrier
|
9 Cities in South Africa
| |
International Destinations 5 Countries (Mauritius, Namibia, Zimbabwe, Tanzania, Mozambique)
| |
Check-In Options Online, WhatsApp, Airport
| |
Buy-on-board (domestic), Free meal (international), Magazine included
| |
Over 90% on-time performance, Strong safety record
| |
Final Word
FlySafair continues to be one of the most popular and trusted airlines in South Africa — offering unbeatable value, an excellent safety record, and increasingly more routes to choose from.
Whether you’re flying for business, planning a beach holiday in Mauritius or Zanzibar, or visiting friends and family in Cape Town or Bloemfontein, FlySafair is a smart, budget-friendly choice.
1- Your next flight is only a few clicks away.
Discover amazing deals on FlySafair tickets now at: Flight Mate Leisure Travel
2- Why Choose FlySafair for Your Next Trip?
FlySafair is not just South Africa’s most reliable low-cost airline it’s also a popular choice for both business and leisure travelers because of its:
3- Affordable Fares
FlySafair offers competitive pricing and frequent promotions, making it a go-to for budget-conscious travelers.
4- On-Time Performance
FlySafair ranked first in on-time performance in 2023, with over 90% punctuality far above the global average.
5- Flexibility
With a “buy what you need” model, passengers can tailor their tickets to include only the extras they want, such as seat selection, checked baggage, or priority boarding.
6- Expanding Network
The airline is steadily increasing its international footprint, with more destinations expected to launch in the future.
Additional Resources
Your next flight is only a few clicks away.
Discover amazing deals on FlySafair tickets now at Flight Mate Leisure Travel
For up-to-date and official details, visit: