The lounge was one of the smaller First Class lounges but the food and sake were delicious. The desserts especially were flavorful. As soon as I entered the lounge, I was greeted by two attendants. While they checked me in, I noticed they pressed a button, and soon another attendant showed up to bring me to my seat. Simply seamless service.
ANA flies its BB-8 Star Wars 777 on NH104 to New York and back everyday and I was welcomed on to the flight with a friendly crew and the Star Wars soundtrack.
There is a silver colored Samsonite amenity kit in addition to the 4 colors shown on their website. The kit was definitely one of the many highlights of the flight. It was filled with The Ginza products and definitely a very unique souvenir. The seat itself is very private but it severely limits views of the window. The flight had a full first class but the crew can only be described as 5 stars. They made sure the bathrooms were open before I changed and came by through the aisles often to check up on passengers. The Japanese chief purser also spoke English and Mandarin and used Mandarin whenever she had some difficulty with English. Everything was professional, courteous, attentive.
The food were delicious as well, although not as delicious as the memorable meal I had on Japan Airlines’ First Class. The FA pushed me to try the special Connoisseur menu but I wanted to see how the Japanese cuisine compared between the two airlines. I will try it next time. The plum wine and the sake were excellent drinks/alternatives to champagne if you wanted to try something more “local.” I also had the matcha which was very nicely presented. I realized after the flight that the caviar service must be ordered separately… Not sure why they would do that since there is no reason to “hide” such a service when the airline has already paid money for the caviar.
Sleeping wise, the padding was actually small for seat and the pillows were small, but it was all very comfortable and I slept 7 hours. In all, ANA is truly an amazing airline.