Careers at Flight Mate Leisure Travel (FMLT)

Help build the travel platform South Africans trust. We’re a South African flight & hotel comparison company focused on clarity, fair pricing and great support. If you love product thinking, clean content, and solving real traveller problems, you’ll fit right in.

Where we hire: South Africa (Johannesburg/Cape Town/Remote)
Working style: Hybrid-flexible, remote-friendly roles where practical
Apply: Email careers@flightmateza.co.za with your CV/LinkedIn + short motivation

Why work at FMLT

• Meaningful impact — Your work helps travellers see total prices, compare baggage rules, and avoid nasty surprises.
• Lean team, big surface area — Ship features from idea → impact quickly.
• Customer-led — We build for SA travellers: school holidays, regional demand, and practical post-booking support.
• Growth & ownership — Clear goals, honest feedback, and runway to own problems end-to-end.
• Hybrid flexibility — Remote-friendly culture with intentional in-person moments.

Our values

• Clarity over noise — We show what matters (price, baggage, flexibility).
• Trust by default — Transparent policies, clear comms, and ethical monetisation.
• Care for travellers — Real people, real constraints; we design for that reality.
• Iterate, then polish — Ship small, learn fast, scale what works.
• Respect the craft — Clean code, accurate content, helpful support.

Open roles (South Africa)

Don’t see your perfect role? Send a general application to careers@flightmateza.co.za with the subject “Open Application – Your Name”.

1) Customer Support Associate (Flights/Hotels) — Hybrid (JHB/CPT)

You’ll:

• Resolve booking queries (changes, refunds, baggage, name corrections) with empathy and clarity.
• Liaise with airlines/issuing partners and explain fare rules in plain English.
• Maintain accurate case notes and help improve help-centre content.

You have:

• 1–3 years in travel support or customer service.
• Strong written English, comfort with policies and process.
• Calm under pressure; bias to action and follow-through.

2) SEO Travel Content Writer (SA Routes & Destinations) — Remote/Hybrid

You’ll:

• Write route pages (e.g., JNB ↔ CPT, JNB → Dubai) and hotel city hubs with SA-specific insights.
• Implement on-page SEO best practices (titles, meta, headers, internal links, FAQ schema).
• Collaborate with product/SEO to A/B test content patterns.

You have:

• 2–4 years content/SEO experience (travel preferred).
• Strong research skills and clean, factual writing.
• Familiar with WordPress/Elementor and structured data.

3) Front-End Engineer (React/Next.js) — Hybrid (CPT/JHB) or Remote

You’ll:

• Build fast, accessible customer experiences for search, comparison, and checkout.
• Integrate partner APIs (flights/hotels) and optimise Core Web Vitals.
• Contribute to shared UI components, monitoring, and CI.

You have:

• 3+ years FE experience (JS/TS, React/Next.js).
• Solid web performance and accessibility skills.
• Comfortable working across a small product squad.

4) Partnerships Manager (Travel Supply) — Hybrid (JHB)

You’ll:

• Grow and manage relationships with airlines, OTAs, consolidators and payment partners.
• Negotiate commercial terms; track performance and share insights.
• Work with product to improve availability, content quality and conversion.

You have:

• 3–6 years in partnerships or B2B sales (travel/fintech/marketplaces).
• Strong commercial instincts and data fluency.
• Excellent communication and relationship management.

How we hire

• Application review — We screen for relevance and clear motivation.
• Intro call (20–30 mins) — Culture/role fit, what you’re after, and Q&A.
• Practical task — Lightweight, job-relevant exercise (paid for some roles).
• Panel interview — Meet peers/lead; discuss task, scenarios, values.
• Offer — Transparent compensation and start date.

We aim to move candidates through the process within 2–3 weeks where possible.

Benefits & support

• Hybrid/remote flexibility (role-dependent)
• Paid time off + SA public holidays
• Learning stipend (books/courses)
• Equipment support for remote setups
• Pragmatic hours with spikes only around launches/peak season

Early careers & internships

We run content, marketing, and data internships aligned to university calendars. Tell us what you want to learn and share work samples (blog posts, analyses, code). Subject line: “Internship – Your Name”.

Where we work

We hire across Johannesburg, Cape Town, and remote across South Africa. Some roles (e.g., Partnerships) benefit from regular in-person time with partners and team sessions.

Diversity, equity & inclusion

We welcome applications from all backgrounds. If you’re excited about the work but don’t tick every box, apply anyway—potential and drive matter. If you need accommodations during interviews, email careers@flightmateza.co.za.

How to apply

• Email: careers@flightmateza.co.za
• Subject: Role – Your Name (e.g., SEO Content Writer – A. Dlamini)
• Include: CV/LinkedIn, relevant work samples, earliest start date, salary range
• Optional: One short paragraph on why FMLT and what you want to build/learn

FAQ (candidates)

Do you support remote work?
Yes—most roles are remote-friendly within South Africa, with occasional meetups.

Can I apply for multiple roles?
Yes. Mention priorities in your email.

Do you sponsor visas?
Roles are currently South Africa-based; we don’t sponsor visas at this time.

What’s your tech stack?
Public site with WordPress/Elementor; product experiences with React/Next.js, analytics via standard web tooling; partner integrations via secure APIs.