POPIA / Privacy Policy

Last updated: 2026

Flight Mate Leisure Travel (Pty) Ltd (“Flight Mate Leisure Travel”, “we”, “us”, or “our”) is committed to protecting the personal information of our customers, website visitors, partners, and service providers in accordance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (“POPIA”).

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or services.

Responsible Party

Flight Mate Leisure Travel (Pty) Ltd

Company Registration Number: 2022/693477/07

South Africa

Personal Information We Collect

We may collect personal information including names, contact details, travel preferences, booking details, IP addresses, and any information voluntarily submitted through our website.

Purpose of Processing

Personal information is processed to provide travel services, respond to enquiries, communicate service-related information, improve our website, and comply with legal obligations.

Lawful Processing

We process personal information lawfully, reasonably, transparently, and only for legitimate purposes.

Sharing of Personal Information

We may share personal information with secure third-party service providers and authorities where required by law. We do not sell personal information.

Payment Information

Payments are processed through secure third-party payment gateways. We do not store card or payment details.

Security Safeguards

We apply appropriate technical and organisational measures to protect personal information.

Retention of Personal Information

Personal information is retained only as long as necessary or required by law.

Your Rights Under POPIA

You may request access, correction, deletion, or object to processing of your personal information.

Cookies

Our website may use cookies to enhance user experience.

Information Officer

Email: info@flightmateza.co.za

Changes to This Policy

This policy may be updated periodically.

Governing Law

This policy is governed by the laws of the Republic of South Africa.