Top 10 Airlines 2011 By Skytrax (FSX)

Top 10 Airlines 2011 By Skytrax FSX

This is an OFFICIAL Ranking by Skytrax.
TOP 10 AIRLINES 2013 – (NEW)
TOP 10 AIRLINES 2012 – (NEW)

More than 18 million air travellers from more than 100 different nationalities took part in the 10-month long survey. The awards are recognised around the world for being the only global independent passenger survey monitoring airline standards and as the ultimate benchmark for excellence in the airline industry.

The top 10 includes one European carrier, Turkish Airlines, with the rest from the Asia-Pacific including the Middle Eastern winners.

Here’s how Skytrax describes its methodology:
“During the 10-month survey period, 18.8 million airline customers from over 100 different nationalities participated in this customer satisfaction survey. The Survey includes over 200 airlines, from the largest international airlines to small domestic carriers, and measured standards across more than 38 different items of airline front-line product and service. The study analyses customer satisfaction for the Airline Passenger Experience, across the Airport and Onboard environments – check-in to boarding, onboard seat comfort, cabin cleanliness, food, beverages, IFE and staff service.”


Aircrafts :
Air New Zealand – Airbus A320-200
Asiana Airlines – Airbus A330-323X
Cathay Pacific – Boeing 747-400
Emirates – Boeing 777-300
Etihad Airways – Airbus 320-200
Qatar Airways – Boeing 777-300ER
Qantas Airways – Airbus A380-842
Singapore Airlines – Boeing 777-300ER
Thai Airways – Airbus A340-500
Turkish Airlines – Airbus A340-313X

Tracks :
African Chillout Music
Qatar Airways Old Boarding Music

AWARDS 2011 :
Best airline Africa – South African Airways
Best airline Asia – Singapore Airlines
Best airline Australia / Pacific – Air New Zealand
Best airline business class – Singapore Airlines
Best airline Central America / Caribbean – TACA Airlines
Best airline Central Asia / India – Kingfisher Airlines
Best airline China – Hainan Airlines
Best airline Eastern Europe – Aeroflot Russian Airlines
Best airline economy class – Asiana Airlines
Best airline Europe – Turkish Airlines
Best airline first class – Etihad Airways
Best airline Middle East – Qatar Airways
Best airline northern Europe – Finnair
Best airline premium economy class – Air New Zealand
Best airline South America – TAM Linhas Aéreas
Best airline southern Europe – Turkish Airlines
Best airline transatlantic – Lufthansa
Best airline transPacific – Cathay Pacific Airways
Best airline Western Europe – Swiss International Air Lines
Best business class airline lounge – British Airways
Best business class airline seat – Oman Air
Best business class onboard catering – Austrian Airlines
Best domestic regional airline China – Tianjin Airlines
Best economy class airline seat – Thai Airways International
Best economy class onboard catering – Thai Airways International
Best first class airline lounge – Qatar Airways
Best first class airline seat – Cathay Pacific Airways
Best first class onboard catering – Etihad Airways
Best international airline North America – Air Canada
Best low-cost airline Asia – AirAsia
Best low-cost airline Australia / Pacific – JetStar Airways
Best low-cost airline Central Asia / India – IndiGo Airlines
Best low-cost airline Europe – EasyJet
Best low-cost airline North America – Virgin America
Best premium economy class airline seat – Turkish Airlines
Best premium economy onboard catering – Air New Zealand
Best regional airline Asia – Dragonair
Best regional airline Europe – Aegean Airlines
Best regional airline North America – American Eagle Airlines
Best regional airline South America – TRIP Linhas Aéreas
Staff service excellence winner Africa – South African Airways
Staff service excellence winner Asia – ANA All Nippon Airways
Staff service excellence winner Australia/Pacific – V Australia
Staff service excellence winner Central America/Caribbean – TACA Airlines
Staff service excellence winner Central Asia/India – Kingfisher Airlines
Staff service excellence winner China – Hainan Airlines
Staff service excellence winner Europe – Austrian Airlines
Staff service excellence winner Middle East – Oman Air
Staff service excellence winner North America – Virgin America
Staff service excellence winner South America – TAM Linhas Aéreas
World’s best airline alliance – Star Alliance
World’s best airport services – ANA All Nippon Airways
World’s best cabin staff – Asiana Airlines
World’s best inflight entertainment – Emirates
World’s best low-cost airline – AirAsia
World’s best regional airline – Dragonair
World’s most improved airline – China Southern Airlines



42 thoughts on “Top 10 Airlines 2011 By Skytrax (FSX)

  1. Mega Airplanes says:

    Good video, but you forgot some: KLM, Lufthansa, and JetAir. Btw, JetAir is one of the most used Airlines in Belgium, Netherland, Germany, France and Albania! But good video! 🙂

  2. Gavin Young says:

    This is all wrong!.
    6=Cathay Pacific
    9=Air New Zealand

    And if you don't know them, search 'em up!

  3. FASTBOOBS says:

    what??.."you mean "Ninja "?….Yeees you were right : shittiest and stupiest people in the world are U.S.A. people…..So sorry 🙁
    Just need to to see what a fukking and usefull video they download on youtube: look:"My Response To Amanda Todd Suicide"

  4. Jon Pilot says:

    You definitely hate emirates. My top 5 airlines: 5.emirates 4.air France 3.British airways 2.Thai airways 1.Singapore airlines. It may change.

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